Answered question

500 minutes israel?

I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes long distance calls to Israel, but when I call to Israel, I get a message saying 'your plan does not allow you making this call'. can anyone help out on this issue? since that Fizz does not provide customer support.



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15 / 100

You should confirm that the correct Add-On is active for your plan. Have you tried calling with "1" before the area code and also without the '1'?


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Other answers

Fizz offres customers support by chat, facebook or using a form.
You should contact them by chat, I was always able to chat with the support

Hey @Aharon,

Everything should be working as usual. I also see that there was some usage with your LD calling plan to Israel :) Please confirm and close the thread with the best answer if your issue was resolved.