Answered question

My data internet is working half way, any help?

I have tried to send myself configuration sms several time and installed and rebooted my phone, but Internet on my phone still works really glitchy.
1. I've never have more than 3 bars out of 5 of my mobile connection, sometime it's even 1-2 only. And I live in Lasalle.
2. It seems like I have 0 upload speed according to speedtest.
3. Which I think influence the work of Google services for me:
Google Maps can't find the route and always tells me there is no connection to server
Google Pay just doesn't load at all.
4. If I use Whatsapp, I can receive pictures, but can't send, it always fails.
4. At the same time websites are loading fine.

Your chat bubble is not working, so I'm asking here.



User level
70 / 100

I am only a user as you.
1) it seems a phone problems, check the compatibility
did you check if you have some block on the phone configuration, sometime can be a block on the apps where you can say to do not use the mobile data , or if you have a watching dog for the bandwidth
Check the apn configuration manually, sometime the phone do not configure the APN with the SMS

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Hi Tzatziki,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link:
To chat with us, make sure that:
You're logged into your Fizz account.
You're active on a help page.
You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
You have disabled any ad blockers in your browser.

Have a great day!