In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
I ordered a sim card on the 3rd of october and still did not receive it. On the delivery page of planete courrier it says: “mauvaise addresse - invalide” and there is no way for...
Was the address on the courrier site same as the address on Fizz?It seems some people said that their address (apartment?) was different when they checked.This could be the...
Hello Idriss,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https...
Hi,
I was trying to order my first fizz sim card, but the webpage continuous warning that I have reached the maximum # of sim cards I can buy. Where I literally ordered nothing...
You have to contact Fizz support so they can reset the limit for you. The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If...
This error is showing up because Fizz is undergoing maintenance.If you log in and try to order the SIM card, you'll see "A maintenance is currently in progress and this...
I've just created my account, and I'm trying to order a SIM card. But whenever I try to pay, I either get an error message saying that there's a problem with the billing address...
Contact Fizz support. This error happens when attempting to add your credit card info. Having difficulties, and you reached the maximum number of attempts? If a message...
