In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
I got an email, with some broken links, I am therefore attempting again to explain my issue.
I ordered a SIM card and was waiting to receive it in order to go further and...
Hello Petre,
I can see that you've contacted us and one of my colleagues proposed another order from your account and get back to us in order to refund you the first order...
Hi everyone, I am new to Fizz and I just ordered my SIM card. During checkout, it said it would take about 3 days to deliver, but I am wondering if I live in Ottawa if that will...
Hi Adham, Delivieries will take more time due to the Covid situation, at least two weeks. If you have questions regarding your SIM card and delivery status you can contact the...
If you have a mobile phone number from Quebec province or Ottawa area and is not a company's number and you do not have any unpaid amount you must be able to transfer
https...
If your plan is activated, do not take into consideration the messages
Probably you check the plan, and the site believe that you need to activate a new plan :(
I ordered a sim card on the 3rd of october and still did not receive it. On the delivery page of planete courrier it says: “mauvaise addresse - invalide” and there is no way for...
Was the address on the courrier site same as the address on Fizz?It seems some people said that their address (apartment?) was different when they checked.This could be the...
