Why is there no service? Website says fully fonctional yet i cannot call or receive texts ect!

Which area are you in?

At the moment I do not have problems

Is your service back ?

J'ai le même problème depuis 2 jour.

2 weeks ago my credit card had fraud so we cancelled it ordered a new one. Forgot fizz was on it so service was cut. So i added the new card and service came back 20min later on wednesday. Then it cut again completely last night wtf? When i checked no notifications nothing. Next morning i see fizz had automatically unselected the new card and selected the old one wtf!? Plus i could not delete the old card last week it would not let me. So i had to unselect the old and re select the new one for my paiment to go through and service come back! Fizz you need a better payment system!

If you do not pay for unlimited calling you need to have money on wallet or add ons even to RECEIVE calls. 

I have no service from Fizz for the last 2 days. I am in Ottawa/Gatineau area.

Cindy, here is Fizz's FAQ: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

Make sure you delete the old credit card from the system. Fizz billing seems to be a bit tricky. There are 2 areas where you can see your credit card: In your Profile and for each Plan. In both areas, make sure there is only the new credit card and it is set as the default.

https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

If you run into any issues, contact Fizz support. They will be able to help.