Answered question

Can't place or receive phone calls. Tried everything suggested by Fizz on its help page. What's going on?

Can't place or receive phone calls. Tried everything suggested by Fizz on its help page. Data is working fine. Fizz says status network is ok. I'm in Ottawa. What's going on?

I also live in Ottawa, and I just tested the phone calls. It seems to be working on my end, might be inconsistent depending on where you are. Either way, if it doesn't get sorted out it would be best to message their support team.

08:00 to 21:00 week time and
10:00 to 18:00 weekend

CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login then
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slow)

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