Answered question

New payment

A couple weeks ago fizz canceled all my payment method. After then I tried several time to add new payment one but the fizz did not accept any of those .now I need help to fix my problem. This is my last chance to save my number

shokoofe
shokoofe

shokoofe

User level
Level
0
23 / 100
points

If your account is locked, Fizz support needs to reset your limit.

 

You should contact Fizz support. You can send a message by facebook
https://facebook.com/fizzca

 

Or you can use Fizz chat. Make sure that:

  • You're logged into your Fizz account.
  • You're active on a help page such as https://fizz.ca/en/contact-us
  • Simply click on the chat bubble that appears at the bottom on the right.
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

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Other answers

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

You will need to contact Fizz support via Facebook or live chat. Facebook has recently been more reliable and effective.