Answered question

I can’t receive a text from instagram code

I don’t get text messages from instagram app for change of password?

Surriya
Surriya

Surriya

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It is a known issue with Fizz
Only certain app is working receiving
2FA code.
If possible try to receive your code by phone call. I did it by phone call with google and apple.
It is the only work arround for now

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Quang-Vinh
Quang-Vinh

Quang-Vinh

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It's a common problem that I have seen. Text doesn't work but call seems to work for me.

Surriya
Surriya

Surriya

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Instagram don’t call they send text. How should fix this please?

Quang-Vinh
Quang-Vinh

Quang-Vinh

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points

I heard about this problem when Fizz first released, and looks like they haven't fixed it yet. I think your best option is either to

Contact Support

08:00 to 21:00 week time and
10:00 to 18:00 weekend

CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login then
A bubble icon will appear at the bottom right of the browser and click on the icon

FACEBOOK
You can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slow)

It's just pointless to contact support. You are going to waiste their time and yours. It's just one problem we have to deal with while paying one of the lowers prices on the market.

ya. if IG doesn't have another way to validate then out of luck. Sometime a resend of the code work. I have noticed that for some, it works on the 2nd resend. 90% of the time doesn't work on the 1st send to validate. But best is calling to validate instead of sending text if it have this option.