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My 2 phones are still not activated for the GB

I have 2 cell phones ant either of the phones have been activated for the 2GB

Michele
Michele

Michele

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2 / 100
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over 1 year ago
Category
My Mobile
Category
Technical issues 
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5 answers
Author name
Michele
Date
May 30, 2019
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q
Del8ed

Del8ed

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3
2913 / 5000
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Are you talking about the gift they gave us for the outage a few weeks ago?

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Del8ed
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Code_KRUEW

Code_KRUEW

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4
5000 / 5000
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You will have to contact support to resolve your issue. See https://fizz.ca/en/contact-us

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Code_KRUEW
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Sergio

Sergio

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3630 / 5000
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Look at your apn

If you have problem sending MMS or using data check if you have correct APN config on your phone.

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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Sergio
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GOAT
GOAT

GOAT

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2297 / 5000
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Make sure your APN settings are correct:

Fizz APN settings are:

APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl

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GOAT
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Fizzy

Fizzy

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5000 / 5000
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As others have said to enable Data access, you need to setup APN settings on your phone.

 

To use the perks, you need to logon your Fizz account and activate them.

https://fizz.ca/en/faq/how-do-i-unlock-and-redeem-my-perks

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Fizzy
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