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How do I receive a credit for the change in price? My service is not yet installed.

I have recently subscribed to the internet service, however my service has not yet been installed. I have been notified that there has been a price change. How can I receive a credit for the difference in price for my first month of service?

Daniel

Daniel

User level
Level
0
4 / 100
points
almost 2 years ago
Category
Internet
Category
Internet plans
Answer count
4 answers
Author name
Daniel
Date
May 30, 2019
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viewed 56 times
question
q
irene

irene

User level
Level
4
5000 / 5000
points

You need to contact the support

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Author name
irene
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answer
a

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Other answers

Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hey @Daniel,

On your second month of service, your price will be reduced to the existing in market prices we have today. So basically, you always get the same internet price as other Fizz members.

Cheers,

Jay

Author name
Whizz
Date
Answer likes
answer
a
GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

You should find that your price will be reduced accordingly on your next bill.

Author name
GOAT
Date
Answer likes
answer
a
Dominic

Dominic

User level
Level
3
4741 / 5000
points

It’s gonna be adjusted on your next bill

Author name
Dominic
Date
Answer likes
answer
a

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