Why are upgrades not being deducted from invoice?

Mos
Mos Posts: 61 ✭✭
Upgrades not being deducted from invoice see image, I have free voicemail but they still charge me for voicemail?

Answers

  • SLY
    SLY Posts: 257 ✭✭
    Did you apply it to your account?
  • J D. #792
    J D. #792 Posts: 316 ✭✭
    Yes, always same issue. You have to contact support for the credit refund.
  • __________
    __________ Posts: 2,610 ✭✭
    Have you ever tried to ask them directly?
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Same for me. I have to contact support to ask for a refund this month. Until this month when I can no longer even see my recent transactions. Their billing is very buggy.
  • GOAT
    GOAT Posts: 227 ✭✭
    I'm working toward free voicemail, so it's unfortunate that this is a problem. At least I'll know what to expect.
This discussion has been closed.