Answered question

Intermittent issues for making or receiving calls and txt

For the last 3 months I have been having issues intermittently making and receiving calls and txt. Nobody can reach me and neither can I. However my data works fine I am able to go to internet. Also intermittently my phone will say "roaming " or "not on the network ". I will probably need to change provider if these issues cannot be resolved. I have checked all settings and they are all correct as specified by Fizz. What should I do



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HI Maurizio,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: .

Thank you very much for your understanding.
Have a good one!

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Other answers

Others reported similar problem today. Those should be fixed now.


Here is the reply posted by Whizz Fizz Team:

"Hi Folks,

We had a small technical issue this morning, everything is back to normal! Thank you for your patience!"


@Maurizio, which phone are you using?

- Make sure you have latest OS updates on your phone.

- You can try reset it to factory settings.