Answered question

Can't send message error 38?

Both me and my wife can't send sms currently. The status page on fizz says that everything is OK.

Anyone else having issues right now? I tried rebooting and made sure my apn settings were correct.

Guillaume
Guillaume

Guillaume

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Hi,

Thank you all very much to share everything with us. Our teams are currently investigating the issue. We will update everything as soon as we have more info.

We are counting on your patience.
-Bogdan

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Other answers

Denis
Denis

Denis

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I do have the same issue!

Lte works fine tho

Eric
Eric

Eric

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Same for me.
But I can receive some just fine...

Lucy
Lucy

Lucy

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I think the issue is with Fizz , many of us seem to be having the same issue. I have 3 lines and none can send SMS.

Denis
Denis

Denis

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Idk if i can receive or not..no one really writes to me i have no friends

samisheikh
samisheikh

samisheikh

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Their sms service Center number is down(+14385200092). I get that it is the stabilization period but for a company that is completely virtual, they are awful at giving updates on the forum and updating their network status.

Christopher
Christopher

Christopher

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Same can't send text messages presently

Karina
Karina

Karina

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Yup same here. I'm assuming it's another service outage, unfortunately

Eric
Eric

Eric

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It's working again now.

Ling
Ling

Ling

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Still unsolved? It's been 3 months.