SMS doesn't work?

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DANIS S.
DANIS S. Posts: 2 ✭✭
in My Mobile
My SMS doesn't work I try to send is not send it

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  • Eric M. 2595
    Eric M. 2595 Posts: 74 ✭✭
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    Same for me.
    But I can receive some just fine...
  • Lucy M. #6039
    Lucy M. #6039 Posts: 4 ✭✭
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    Same here , we have 3 lines with Fizz all 3 can not send SMS.
  • Jacques B. #386
    Jacques B. #386 Posts: 7 ✭✭
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    Same for me, can't send or receive SMS this morning (May 25); last messages received were 23h30 last night (Sat. May 24).
    To be expected I imagine; it does say on the main mobile page:
    Stabilization period
    Please note our mobile services are going through a stabilization period, which means you might experience service interruptions.
    For other questions
  • samisheikh
    samisheikh Posts: 192 ✭✭
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    Their sms service Center number is down(+14385200092). I get that it is the stabilization period but for a company that is completely virtual, they are awful at giving updates on the forum and updating their network status.
  • Jacques B. #386
    Jacques B. #386 Posts: 7 ✭✭
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    Agreed, the status page, https://fizz.ca/en/faq/status-services, still shows with all services running; that should be updated...
  • Piotr P.
    Piotr P. Posts: 1 ✭✭
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    My SMS is down aswell
  • Catherine P. #1678
    Catherine P. #1678 Posts: 10 ✭✭
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    Same for me.. But I can still call
  • TheDean
    TheDean Posts: 45 ✭✭
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    Adding to the choir. Same for me.
  • Whizz
    Whizz Posts: 19,113 admin
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    Hi,
    Thank you all very much to share everything with us. Our teams are currently investigating the issue. We will update everything as soon as we have more info.
    We are counting on your patience.
    -Bogdan
  • Whizz
    Whizz Posts: 19,113 admin
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    Hi Folks,
    We had a small technical issue everything should be working fine now! Thank you for your patience!
    Jay
  • Eric M. 2595
    Eric M. 2595 Posts: 74 ✭✭
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    I confirm that it's working again now.
  • TheDean
    TheDean Posts: 45 ✭✭
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    Confirmed good again for me as well.
  • Jacques B. #386
    Jacques B. #386 Posts: 7 ✭✭
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    All good now, thanks! :)
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