Answered question

I cannot receive service alert text messages from STM

I subscribed the service alert on the STM website and I never received any messages since I switched to Fizz. Could you please verify.

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Unfortunately this is a known ongoing issue.

 

A few known issues currently being worked on:
  • Text messages (SMS) sent by certain companies, such as Microsoft and Google to name a few, are not received.
Ibrahim
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Ibrahim

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This si a known problem

The problem is they resolve the situation one at a time in order of priority or according on what issues they are informed of. Have you directly asked them on the chat or on Facebook instead of the forum?