why are all my fizz promps in french

Gulzar · May 2019

whenever someone calls me and I am not available (again due to fizz network), they always get a french prompt. I am not french and want everything in my account to be English.

Fizzy · May 2019

Have you setup your voicemail yet?

https://fizz.ca/en/faq/how-does-my-voicemail-work

Also logon your Fizz account to confirm your language preference.

Gulzar · May 2019

i don't have or need the VM service, all my setting are set to English in profile

Fizzy · May 2019

Then you are getting the default network message from Fizz.

Gulzar · May 2019

They should change the prompts based on the users selection

Dominic L. #1933 · May 2019

Default if french. Contact fizz to have it changed.

Kenny L. #23 · May 2019

I noticed the same issue. Let us know if you were able to get Fizz to change it. I will not bother to try right now as it's not a really big deal for me...

why are all my fizz promps in french

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