Answered question
whenever someone calls me and I am not available (again due to fizz network), they always get a french prompt. I am not french and want everything in my account to be English.
Have you setup your voicemail yet?
https://fizz.ca/en/faq/how-does-my-voicemail-work
Also logon your Fizz account to confirm your language preference.
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Other answers
i don't have or need the VM service, all my setting are set to English in profile
Then you are getting the default network message from Fizz.
They should change the prompts based on the users selection
I noticed the same issue. Let us know if you were able to get Fizz to change it. I will not bother to try right now as it's not a really big deal for me...
