Answered question
Last week I changed my mobile number. When I called, the other mobile phone showed the new number, but when I checked my number on mobile phone, it was always the old number. I restarted the phone, either on the iPhone or on Android , the mobile phone is show the old number, I don't know how to solve it, although it does not affect the use, I hope I can get a solution.
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Other answers
What phone do you have and where do you see the old number on your phone?
I also changed phone number. When I check the phone Settings -> About Phone, it shows the new number correctly.
Yup, as recommended by others, you should check with support to see what their official recommendation for this bug.
Me too , still showed old 343 number though I changed to 613 number already. It doesn't matter since it's just internal extension of fizz.
Thanks,Chris and Thomas!
Thanks,Fizzy,I tried iPhone XR and BlackBerry Priv ,they are same problem.
No problem Jack, I hope they can help you out.
Hi Jack888 ,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a good one!
-Bogdan