Answered question

Impossible to input new payment method

I forgot to update my credit card before it expired. I got a warning about it. I went into my account but the 'add payment method' button is nowhere to be found. I deleted the old useless card. But I cannot add a new card. Is fizz free now? I really want to give you my money.



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Hi Gina,

I have reset the limit for your account. I strongly recommend you to delete your cookies or use a different browser. Also you will need to check again all the info of your credit card. I remind you that the billing address needs to be the same as the one you have declared at your bank.

Thank you very much for your understanding and cooperation.
Have a wonderful day!

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