I am unable to access my data on my iPhone even though I paid for it as an add-on for my plan?

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Paulis
Paulis Posts: 1 ✭✭
in My Mobile
I am having difficulties accessing my data and it is frustrating because I paid for it but it is not working... please have a look at it

Answers

  • Irene
    Irene Posts: 4,107 ✭✭
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    Yes follow the instruction, and restart the phone after
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    Be certain that your iphone ios is up to date and that you have iphone 5s or newer.
  • HP
    HP Posts: 20 ✭✭
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    HAVE YOU TRIED...TURNING IT OFF, AND ON AGAIN?! (The IT Crowd quote)
    @fizzy, Seriously??? it's not an android...he/she/it has an iPhone...
    anything for fake cred and jacking up your post count fizzy
  • Fizzy
    Fizzy Posts: 10,903 ✭✭
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    I am trying to help OP. @hp, what is the issue here?

     

    I mention common devices in case other people are reading this post in the future and they are using Android phone.

     

    If Paulis already tried the above suggestions, here's one more:

    - turn on airplane mode and turn it off again

     

  • Whizz
    Whizz Posts: 19,109 admin
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    Hello Paulis,
    Have you succeeded to use your data with the tips you got here?
    -Bogdan
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