I turned my phone on and off to clean it. When I turned it on, I had a notice that I had a new voicemail to listen to, I go to my voicemail box and there's two new voicemails...
Hello Jose,
Thank you for letting us know about this.
As I've checked your account I can see that you've already contacted our support department and they've provided you a...
This morning, 2 strange things happened:
1/ I cannot connect anymore to my voicemail (I hear a message saying It's currently unavailable but my boyfriend can connect to his...
Context: when I confirmed the time slot on the website, I was sent a notification confirming that a different time slot had been reserved. I contacted customer service to...
Hi Liam
Sorry this has happened. I know it can be frustrating.
You will be able to reschedule another appointment yourself from the account by going to My Plans >>...
1) Cannot dial out: I get the message: You cannot complete this call at this time. I am located on the island of montreal and I have full signal and the newest iphone, also...
Hello Gianni,
Apologies for the encountered issues.
Regarding your situation with the calls, following the reboot of your device, please verify if your iPhone has the...
I don’t use sms often but have been talking to a few friends on sms lately and since I started using it, I have noticed about 20% of my messages fail when I send them. I have to...
We are currently in the Fizz stablization period.Does this "glitch" happen only with certain parties who are using carriers (like Bell/Telus)?And the texts going through to Fizz...
