In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
In Halifax, get phone but not data. Similar question in forum but no answer but you asking the poster to contact you directly. Would be useful to post the resolution then.
BTW...
To note, this is the community forum, where regular Fizz users like you and I speak of our experiences with Fizz and help each other out as best we can. In order to get in...
Hello,
I have some questions about the Canada vs. Quebec coverage options.
1) I'm activating a new account and will be calling mainly within the Quebec coverage area...
Hi Nicolae
1) Yes you can update to Canada only for a month, however, the modification must be done at least 48 hours before the next billing cycle and they will be active...
I know i can’t call or text from outside quebec with a quebec plan. But what about data? I’m going to ontario for a week and I can’t seem to find a way to add travel add-ons for...
If you are able to change your plan to a Canada plan it’s the cheapest option. If not, you can go to My plan, manage plan and there you should have the option to add an add-on...
Hello!
Since there have been changes, here are the updated list of prices by component of mobile plans.
Please note: Existing customers are not affected until you change...
When I am outside of Quebec, I cannot receive or make phone calls even though I have an unlimited Canada calling plan. Is this normal? What are my options in correcting this?
Hi Vanessa,
if you have Canada coverage and you are in Canada this is not normal.
Do you have the operator selection in automatic?
The steps for enabling your device...
