Answered question

Ho do I refund the wallet, I transferred in error

Ho do I refund the wallet amount that I transferred in there?
I transferred in the wallet in error, thinking it was going to pay for my monthly plan.
Or how do I credit that to my monthly plan?

Mai
Mai

Mai

User level
Level
0
2 / 100
points
Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Mai,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

-Bogdan

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Other answers

I do not think that is possible.

Try to contact the support

To chat with the support, make sure that:

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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

MT
MT

MT

User level
Level
4
5000 / 5000
points

You can get a refund by contacting (chat) Fizz.
I did it not long a go.