Answered question
Ho do I refund the wallet amount that I transferred in there?
I transferred in the wallet in error, thinking it was going to pay for my monthly plan.
Or how do I credit that to my monthly plan?
Hello Mai,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
-Bogdan
Other answers
I do not think that is possible.
Try to contact the support
To chat with the support, make sure that:
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Did you contact the support?
It isn't possible without speaking to support. But it can also be used as a prepayment credit for your next bill.
Humm good luck!!!
You can get a refund by contacting (chat) Fizz.
I did it not long a go.