Hi Stephane
Sorry for your problem, did you transfer the number or only closed the plan?
https://fizz.ca/fr/faq/resiliation
In order to get refund you need to...
Hi, I can't log in my account. I change from Fizz to Bell and I need my account number, but I can't log in my account anymore. As if my account was closed.
How can I get my...
Hello Guillaume,
We're sorry to hear about this. I kindly wish to inform you that I checked and your account is active and in good standing. In this case, kindly try to reset...
Sorry, I accidentally closed the previous thread.
I even tried to add the card of my partner. The system still declines it. Support said they will escalate it to the...
StefanM
Can you try again tomorrow?
As for the automatic payment, it is usually taken around noon one day before your renewal.
If it fails, a second attempt will be...
I transferred my number to another telephone company on December 01,2020, but still got charged on Dec. 11, 2020. I cannot log into my account since my account was closed since...
Hi Lin
In order to have news about your refund, you need to contact the support
In case of problem, you can contact Fizz support by chat
1- Log in to your account...
