Why fizz charged the complete monthly subscription charge for one week of usage as I ported my mobile number from fizz to bell & I request to get the extra charged money for my...
Hi Mahesh
This is the rule, the mobile plan is not calculated prorate
However, if this was your first month, you have a 15 days trial period
Check here
https://fizz...
Tried porting my number out to Telus today. It didn’t work with my customer number and I can’t find any other account number they should be using to do so. Am I missing...
Hi Carolyn
Sorry to see you go.
You can find your account number under
My Plans >> Manage Plan >> Account ID (It's 8 digits, right underneath your phone number)...
Hi Jeff
Currently you can transfer your number from another provider only during the activation process.
If you wish to transfer your number from another provider, you'll...
I've tried multiple times to port out from Fizz to Telus on Christmas day, working with their technical team. I've given the correct account number and cell number however...
Hi Martin
Sorry you are experiencing such a delay. I'm sure you will have some news soon. If not, did Fizz support offer a timeline for a response? You can contact Fizz...
