Answered question

My phone services are frozen? I have a method of payment on file?

My phone services are not working. I have the right payment of method on file.

Belinda
Belinda

Belinda

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If your payment was due today, and your credit card is not expired or blocked (for example, because you lost it). Contact the support, the will open at 8am.

CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)