Unanswered question

Voicemail PIN change?

i have forgotten my PIN to access my voicemail. My mailbox is full and I have no way to access it. Does anyone know how to change the PIN?

Karen
Karen

Karen

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Answers

Mike
Mike

Mike

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If you lost your SMS you must contact the support

CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)

If you dont want nip, you only have to disable the option in your mailbox settings. You will always need a nip, but you will not be asked every time you check the messages on your phone

Mike
Mike

Mike

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If you solved your problem can you please close the post by clicking on the button Make this a best answer

Fizzy
Fizzy

Fizzy

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If you have not already done it, https://fizz.ca/en/faq/how-do-i-set-up-my-voice-mail

As others have said, check for texts from Fizz. It may contain the PIN you are looking for.

Otherwise you will need to contact Fizz support https://fizz.ca/en/contact-us.