Why do i have only access To messenger on lte network ?

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Clément C. #4765
Clément C. #4765 Posts: 1 ✭✭
in My Mobile
I cant access Google or anything other than messenger ... what do i do ?

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  • Souriane
    Souriane Posts: 50 ✭✭
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    Hi Clément!

    Is your phone compatible with Fizz... You can read here if you want to make sure:
    https://fizz.ca/en/faq/compatible-devices

    Also, you can try to shut off and reopen your phone.
  • AlexB
    AlexB Posts: 128 ✭✭
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    That's a strange issue. Make sure your APN settings are correct and that you don't have anything running in the background that might interfere with your connection, like a VPN or a sketchy app.
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