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Why do i have only access To messenger on lte network ?

I cant access Google or anything other than messenger ... what do i do ?

Clément
Clément

Clément

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0
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over 1 year ago
Category
My Mobile
Category
Technical issues 
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3 answers
Author name
Clément
Date
April 22, 2019
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Fizzy
Fizzy

Fizzy

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5000 / 5000
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What phone do you have? Check your phone settings. Is it possible only messenger has permisssion to use mobile data and other apps (like google) don't have the same permission?

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Fizzy
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Souriane
Souriane

Souriane

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1
164 / 750
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Hi Clément!

Is your phone compatible with Fizz... You can read here if you want to make sure:

https://fizz.ca/en/faq/compatible-devices

Also, you can try to shut off and reopen your phone.

Author name
Souriane
Date
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answer
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AlexB

AlexB

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That's a strange issue. Make sure your APN settings are correct and that you don't have anything running in the background that might interfere with your connection, like a VPN or a sketchy app.

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AlexB
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