Answered question

how to reset sim card confirmation?

So I started the sim card activation process in my "manage plan" page, trying to link it to a plan that I already have, after entering in the confirmation code it prompted me again if I wanted to confirm the code, I thought about it for a few mins and I clicked "cancel" instead of confirm, but when I went to fizz.ca/activation and put my code in there it stated that the code was already linked to an account when I didn't

How do I fix this?

No
No

No

User level
Level
0
1 / 100
point
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

We are normal user, you should contact the support

CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello No,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

-Bogdan