Answered question

Can't send and receive picture with text message?

I use iphone 6s. Used to be with Rogers and then chatr, work fine with picture sending over SMS. Switch to Fizz now, but I can't send and receive pictures. Can't find a phone number to talk to any people. Very frustrated.

N
N

N

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You need to follow these steps as per Fizz's FAQ

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

 

Also this seemed to help in my case. Manually edit both APN settings to change "APN protocol" and "APN roaming protocol" to "IPv4/IPv6"

Data has to be turned ON to send or receive MMS.

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Other answers

irene
irene

irene

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You need to reconfigure the APN
Point #4
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

ALLISON
ALLISON

ALLISON

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You need to have a plan with data to send and receive mms. If you have data in your plan, then your APN probably hasn't been configured properly.

Ryan
Ryan

Ryan

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This is likely an issues with your APN settings, please verify they have been entered correctly and you didn't mistype a dot for a comma. Then reboot your phone and test again and it should work as long as the settings are correct.

Fizz APN settings are:

APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl

Whizz
Whizz

Whizz

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Team

Hello N,

In order to be able to send and receive MMS you will need to have a data plan and unlimited messages.

-Bogdan