Answered question

sim card not received, and no any delivery information

I have ordered two sim cards on March 28th with order number **, but there is no any delivery information shown in my account details, and I cannot find any carrier number to track the delivery also.
how can i get my sim cards? or how can I get refund my payment?
who can tell me the contact phone number of Fizz for after sales service?



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Here is info on contacting Fizz customer service.


To chat with Fizz, make sure that:

You're logged into your Fizz account.

  • You're active on a help page.
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.


As per above, logon to your account and go to this help page

You can reach Fizz via chat bubble on bottom right of screen.

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