Answered question

Why can't I be gifted data?

My family can add me as a Fizz contact, but when they try to gift me data, they are told that I do not exist. What's going on? (My account is brand new, but I can make calls and receive texts.)

Mogens
Mogens

Mogens

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Level
0
1 / 100
point

If your account is brand new, it might take some time to be fully functioning.
.
Also, do you have data in your plan currently? You can only be gifted data if your current plan includes data.

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Other answers

Hey, I believe both members need to be on a Fizz mobile plan and they both need to have data. I'm not sure if it works if you don't have a data plan

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

They won't be able to gift to you if your plan includes no data.