Answered question

Received an empty SIM package in the mail. I am racking my brain trying to figure out what happened. Any clues?

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: 31.6 KB

: April 17, 2019

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Package was sealed. No SIM. No activation code either; the field is blank. So I paid $5 for activation instructions and the SIM tool.

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: blank.jpg

: 31.6 KB

: April 17, 2019

: Processed

Bilal

Bilal

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12 / 100
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: over 1 year ago

Category: My Mobile

Category: SIM

Answer count: 5 answers

Author name: Bilal

Date: April 17, 2019

Hits: viewed 42 times

question: q

MARROY

MARROY

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I had ordered 2 sims and one of the was loose in the package, the glue is not that great. Yours must have slipped out before it was even shipped. Thankfully they are getting a replacement out to you. Don’t lose confidence in online shopping altogether, it was just bad luck on this one. Overall I have been very satisfied with Fizz.

Author name: MARROY

Date: April 17, 2019

: over 1 year ago

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Arnaud

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You’ll have to contact them I guess...

Author name: Arnaud

Date: April 17, 2019

: over 1 year ago

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Hugo

Hugo

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Hmm.. haha.. probably a packaging error.. try contacting the support with the picture you took, I guess they should send a new one free of charge.

Author name: Hugo

Date: April 17, 2019

: over 1 year ago

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Bilal

Bilal

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Yeah, they are sending a new one. After this baffling incident, my confidence in online shopping has taken a major hit. I was hoping to buy it from a physical store. That way I can open it up right there to see what is inside :D But no such luck.