Answered question

Received an empty SIM package in the mail. I am racking my brain trying to figure out what happened. Any clues?

Package was sealed. No SIM. No activation code either; the field is blank. So I paid $5 for activation instructions and the SIM tool.

Bilal
Bilal

Bilal

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I had ordered 2 sims and one of the was loose in the package, the glue is not that great. Yours must have slipped out before it was even shipped. Thankfully they are getting a replacement out to you. Don’t lose confidence in online shopping altogether, it was just bad luck on this one. Overall I have been very satisfied with Fizz.

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Other answers

Hugo
Hugo

Hugo

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Hmm.. haha.. probably a packaging error.. try contacting the support with the picture you took, I guess they should send a new one free of charge.

Bilal
Bilal

Bilal

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Yeah, they are sending a new one. After this baffling incident, my confidence in online shopping has taken a major hit. I was hoping to buy it from a physical store. That way I can open it up right there to see what is inside :D But no such luck.