Answered question

Why did I not get my referral credit three months later?

When I signed up I used a friend's referral code and I have not seen any rebate yet and it's three months later. Whats the deal with that? Was it a fake promotion to attract more customers??

irene
irene

irene

User level
Level
4
5000 / 5000
points

If you have received the confirmation during the subscription and you see under the referral bonus, contact the support

To chat with the support, make sure that:

  • You're logged into your Fizz account.
  • You're active on a help page. https://fizz.ca/en/contact-us
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

Both you and your referred friend have to still have active accounts with Fizz.

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points
Romain
Romain

Romain

User level
Level
1
562 / 750
points

Maybe your referee quit Fizz before the 2 month waiting period time... Otherwise contact Fizz