Why didn't Fizze disconnect me from Fido? Why do I have to pay twice?

Why didn't Fizze disconnect me from Fido? Why do I have to pay twice?
After I switched from Fido to Fizz, a month later I received a bill from Fido for the last month with a fine, although my Fido SIM card is disabled.

Answers

  • DavidP
    DavidP Posts: 301 ✭✭
    It is a problem to check with Fido. If they transfer your phone number they are supposed to close the account. Check in your contract with Fido and contact their support to see if you have to pay this bill.
This discussion has been closed.