Unanswered question

Can't gift the compensation data?

Fizz said we can gift our compensation data received from the outage (2x1GB). But when I try to gift (after activating my bonus 1GB), it says the error: "Fizz said we can gift our compensation data received from the outage. But no can do."

Graydon
Graydon

Graydon

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0
1 / 100
point

Answers

Mike
Mike

Mike

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Level
4
5000 / 5000
points

Probably is a new rule.
However, I already saw people posting in order to gift this data. But I do not know if the transaction went well.

Could it be that it is only applicable on the next billing period??? Like an upgrade I received and when I applied it said it would only be effective in the next billing period.

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Your current browser may be preventing the action.

If you can, use PC.

Try different browser. Also clearing cache/cookies and browsing incognito mode may help.

Dominic
Dominic

Dominic

User level
Level
3
3905 / 5000
points

If you activated it, you cannot gift it. If your're talking about the 2nd 1gb data then, if not activated, you should be able to gift it. Contact chat support if it's not working.