Answered question

Line still not actived

I transfer my number to you guys and until now i have not received my email confirmation to complete the activation. it will be almost 24 hr. And not able to find a chat bubble to chat with directly to have the issue resolve. When I go to my profile I can see my number.

I am not able to to find the `live chat` in the solution hub and I do not have a FB account. What is other alternative to talk with a rep to fix the problem

MJ
MJ

MJ

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If you are transferring from a mobile line, the process is usually quick. If you are transferring a lane line, the process can take longer.

To access the chat bubble, you have to be logged in during business hours.

https://fizz.ca/en/contact-us

Click on one the help topics here

https://fizz.ca/en/contact-us

and the chat bubble will appear on the bottom right of the page

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MJ
MJ

MJ

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Thank you Mike