Answered question

why the activation page is always blank?

I want to activate my sim card, yesterday I did it, but after the payment page, always shows a blank page, no any notice to tell me whether I activated it successfully, I also did not received any sms. This morning, I want to activate it again, but the activation page always is a blank, and I cannot do any action.

Chen
Chen

Chen

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0
33 / 100
points
Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Were you able to create an account? If yes, try logging on.

Any news from Fizz customer service?

 

If you are willing to try again, clear your cookies/cache and try on PC with browser in incognito mode.

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Other answers

Chen
Chen

Chen

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Level
0
33 / 100
points

Yes, I tried 3 browsers, still blank

Chen
Chen

Chen

User level
Level
0
33 / 100
points

currently, I go into the activation page, but after the payment page, still blank, activation is unsccessfully

Clear your browser's history and retry, if you are using chrome go to the top right of the screen, press on the 3 dots, go to history and click on the history on the left or simply press CTRL+H, and then clear all history, be warned this will also remove all known passwords from the browser.

Close Chrome and retry. Let me know if it worked.

Chen
Chen

Chen

User level
Level
0
33 / 100
points

thanks all above.

i finally changed a credit card, it works then.
so it might be the problem of browser caching or something.

Wali Ahmed
Wali Ahmed

Wali Ahmed

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Level
1
128 / 750
points

Clear your browser cache and browsing data and close the browser and restart it again. Pretty sure it will work, otherwise contact Fizz through Messenger or contact form.