If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
I am using an iPhone X. Every time I am on a phone call my mobile data speed is limited to 3g for some reason. as soon as I hang up it switches back to LTE. Does anyone have any...
VOLTE (Voice over LTE) has to be supported by the provider in order to see LTE when making a call, otherwise you will see 3G on your device until you disconnect the call.
Hi Sacha,
Thank you very much for reaching out to us.
I understand and I'm sorry for the inconvenience you're experiencing.
Please turn ON Airplane mode and then turn it...
The acc I use to pay the monthly acc is no longer the one I use for my preauths, but the service for the cell was shut off, but my mobile banking is locked to my cell phone...
Here we are users, you need to contact the customer service in order to sort out a solution that fit your needs.
You can contact Fizz support by chat, from 8 AM to 9 PM...
Hello Yannick,
Apologies for the encountered issue.
Please try restarting your phone and after enable airplane mode for 30 seconds then turn it off and verify if the issue...
