Answered question

Signal unstable

Signal instability causes my home internet to crash regularly. Either wired or WIFI. Proceeded to restart my modem, the 2.4 and 5 g lights keep flashing. Also, the INTERNET light us flashing. Odd though, my sister-in-law via her dell windows xp is watching a film. On the other hand Chromecast won't connect and my computer running Windows . Can't connect. Help

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hi Micromode,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have a great day!

Radu

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Sometime can help resetting the modem to the default configuration

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

That’s the ethernet and wifi thats flashing it’s normal it means there is traffic or activity... deactivate ATF and band steering in the advance setting and you should be ok. But its normal for wifi and ethernet to flash.

With the help of Ana, this morning, we proceded to reset my modem to it's inital configuration. Ate the moment I right this, my system seems to be working properly.

I feel my situation seems stabalised and will continue to survey my situation.

For the moment, I feel confident enough to close this question.

As usual, Ana and the team are of great help. Only problem is I have been waiting since my installation day to have access to the BUBBLE.

Thank you Ana