Answered question

Stabilization period plan change, Lose intro rates?

If we change plans within the Stabilization period after April 12th, will we still be eligible for the intro rates after the period ends, or once we do a plan change it will be as we have signed up after April 12th?

R
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R

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see attached you will not lose rates if changed while stabilization period!

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For members who will have subscribed BEFORE April 12, 2019.

Once the stabilization period is over, your plan will return to its launch (introductory) price. Please note, however, that if you change your plan after the stabilization period, regular prices will apply. You will be notified of the end of the stabilization period one month in advance.

Looler
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Looler

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It's not clear... No one seems to know. We just need to know if a subscription means when you originally signed up or when you changed your plan. I've been trying for two days to contact Fizz and their staff always say that the page will be updated today... been saying that for 2 days.

MARROY
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MARROY

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Hugo Larivée-Leblanc, the info on this page is the updated clarified version:

https://fizz.ca/en/faq-stabilization-period

So its quite clear from their wording that only if you change your plan AFTER the stabilization period you will lose into rates.
So the answer is NO WE WILL NOT LOSE THE INTRO RATES.

I prefer to wait until Fizz make a clear notice. In the past, some posts said that some rep mention all of us will lose the intro price when the stabilization price end. Actually it is not correct. We finally have the official answer: no, we will not lose the intro price. So, I prefer to wait to have the official answer for this question.

Irene is right!
The Whizz clarification cannot be more clear : https://community.fizz.ca/questions/1944868-update-stabilization-period.

All those who will be Fizz subscribers by April 12 (date marking the end of introductory prices) have until the end of stabilization period to change their plan and yet keep the introductory prices.

Looler
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Looler

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The thing that is not clear is what do they consider "members who will have subscribed". When I changed my plan a few days ago, I received a new "Mobile Services Agreement", with a new activation date. Am I a new subscriber or not? Will I be when I change again in a few months, during the stabilization period?