Answered question

Fizz, does your mobile data still record the usage?

I found that my data usage starting from April 3 are zero, every day. I know I used the data (at least on April 4th, I watched YouTube), so it is impossible zero. Does this happen only to me, or everyone has the same situation?

Yeah, same here, since april 3rd. I was driving on the 2 last days and used Google Maps with datas. So impossible to don't have any consumption.

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No usage registered in daily or the overall chart since the last outage. Hopefully it's just a display issue. I use my phone to track my data as back up.

David
David

David

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Another data point: both my account and my wife's account all show 0 MB usage each day since the outage on April 2nd. This of course is despite us both using data.

Barry
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Barry

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FYI the fine print says:

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*The method we use to calculate data usage is automated. In case of a disparity between the data displayed on this page and those from other sources (example: your devices) the information presented on this page takes precedence
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So if it says zero usage (which mine has also shown the last few days), then I guess we're all on unlimited data for now.

Hello Hao ,

This it is a display issue.Our technical team is well aware of this situation and they will fix it soon.You can track your data consumption also from your phone settings.Since Fizz it is a prepaid mobile service you will not be charged when you run out of data.

Have a nice day!

Marius Daniel