Answered question

Cannot receive any verification code through text message? Even cannot chat with my friend with text message?

It has been happening for 3 weeks that my phone cannot receive message if it is in text message form. I cannot receive the verification code, cannot chat with my friends by text message. Is it any problem with SIM card because I have checked my plan and it shows unlimited text message.

Ziyue
Ziyue

Ziyue

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Sebastien
Sebastien

Sebastien

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Some 2FA are actually working. Some others not. But if you can't chat neither... it's another stoty. Go go my plans, manage plan, advanced parameters, then push Fizz network parameters again, just to make sure.

Mike
Mike

Mike

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Please stop to tell everybody to configure the APN for everything. The APN is only for network, AKA internet and MMS.
Try to check this.
https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages

Hi Ziyue,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have an excellent day!

Radu

Richard
Richard

Richard

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28 / 100
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same problem
resolve by setting the parameter manualy

Quang-Vinh
Quang-Vinh

Quang-Vinh

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1
214 / 750
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It's a known problem.