Answered question

Where is my refund?

My refund is not processed. I have been waiting for more than 15 business days since I unsubscribed!
When will the refund show on my bank???

Hussein Abbud
Hussein Abbud

Hussein Abbud

User level
Level
0
52 / 100
points

Contact the support

 

To chat with the support, make sure that:

  • You're logged into your Fizz account.
  • You're active on a help page. https://fizz.ca/en/contact-us
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

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Other answers

Hussein Abbud
Hussein Abbud

Hussein Abbud

User level
Level
0
52 / 100
points

I already know that Irene!
Stop copying and pasting instructions from the website!

Hussein Abbud
Hussein Abbud

Hussein Abbud

User level
Level
0
52 / 100
points

No chat bubble is appearing!
All pop up blockers are disabled!

Hussein Abbud
Hussein Abbud

Hussein Abbud

User level
Level
0
52 / 100
points

Nothing is working.
Very unprofessional company and non existent customer service.

I am sorry, but if you tried with another browser, probably you can try from your mobile, but remember you need to connect and click on the link that I posted.

Sebastien
Sebastien

Sebastien

User level
Level
4
5000 / 5000
points

Usually takes between 2 and 5 business days

Sebastien
Sebastien

Sebastien

User level
Level
4
5000 / 5000
points

It depends of the bank. Got a credit un 2 Days from them. See with your credit card company.

Hussein Abbud
Hussein Abbud

Hussein Abbud

User level
Level
0
52 / 100
points

No refund is issued to the credit card company.
The problem is with Fizz not with my credit card company.
I cannot get hold of Fizz support for a week now.