Answered question

Modem reliability?

Have been with Fizz interrnet over 1 month without problems. Lately ,when I arrive home after work, I have to reboot modem or else I have extremely slow speeds. This has occured 2 times over 3 days. Is this a faulty modem or something else. Modem is used in bridge mode and router is not problem.
Thanks for suggestions.

Jose
Jose

Jose

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irene
irene

irene

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Other answers

grace
grace

grace

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Fizz internet is very reliable. I guess your modem could be faulty.

Hitron modems are usualy reliable. Videotron signals too. But nothing impossible. You are saying your router is not the problem, but did you test with a computer direclty connected to the modem to make sure it's not the router? Then did you performed a reset (not only a reboot) of your modem? No exention or splitter on your coax? If this can't help, communicate with Fizz over the chat.