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Answered question

How to cancel or unsubscribe my account ?

I am seeing only these options in my account, i don't see unsubscribe. what to do and how to cancel ?

Travel
Wallet
Adjust plan
Unblock SIM card
Change home address
Payment method
Services agreement

rupesh
rupesh

rupesh

User level
Level
0
14 / 100
points
over 1 year ago
Category
About my account
Category
Account
Answer count
4 answers
Author name
rupesh
Date
April 05, 2019
Hits
viewed 121 times
question
q
irene
irene

irene

User level
Level
4
5000 / 5000
points

To chat with the support, make sure that:

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  • You're active on a help page. https://fizz.ca/en/faq/resolving-issues
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Author name
irene
Date
Answer likes
answer
a

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Other answers

irene
irene

irene

User level
Level
4
5000 / 5000
points

Probably you already unsubscribe

Author name
irene
Date
Answer likes
answer
a
rupesh
rupesh

rupesh

User level
Level
0
14 / 100
points

I have an active plan, i want to cancel it. Please advise.

Author name
rupesh
Date
Answer likes
answer
a
Edd
Edd

Edd

User level
Level
0
91 / 100
points

You need to contact Fizz as you don't have all the options available

Author name
Edd
Date
Answer likes
answer
a

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