i would like to no if the tranfer has been don

Louis D. 14740
Louis D. 14740 Posts: 5 ✭✭
. please tell me y my phone dose not work yet it a samsung s 4 Because i still have my fido phone working and fizz it still have no line working yet. So I see you did not cancel the phone from fido so went will it be done please call me on my cell 514xxxxxxxxx

Answers

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    After 3 hours, it should work now? Cause it can take up to 2 hours to port the number. If still not working, please check with Fizz chat. You should also get an email and an SMS when it will be completed.
  • grace G. #846
    grace G. #846 Posts: 27 ✭✭
    Mostly likely the transfer was not successful. If transfer is not successful, fizz will send you an email to ask you to redo it again.
  • Wali Ahmed
    Wali Ahmed Posts: 9 ✭✭
    Usually you should receive an email confirmation within 3-5 hours to let you know about the status of your port.
    If the porting failed, you’ll have the possibility to either retry it or contact their support team through a form.
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