Hey everyone! I'm currently in the process of switching from Videotron to fizz. I got my SIM card today and followed the instructions to ask for the transfer of my old number...
Hello Alex,
I have verified your account and the transfer is complete.
You can insert the Fizz SIM and restart the phone.
If by any chance you encounter any issues please...
I thought I had activated my SIM card yesterday, did the phone # transfer and paid for the plan but then the phone # has not been transfered and I get an email today to finish...
Hello Allison,
Apologies for the situation encountered.
Having a look into your account, I could see that your transfer was not completed from our end. Therefore, the...
I just received my new Fizz SIM card and I am about to install it into my phone.
Before i do that, i was wondering if there Is any data on my old SIM Card that will be lost...
Hi Alessandro
Usually all the data are stored in the phone, but this depend from your configuration, the SIM can contain the contacts and SMS
Also check the phone...
I'm considering to switch from Fizz to another operator, because I'm interested in pay-per-use. However, I'm not sure I will like that new operator. Therefore, if I transfer my...
Hi Roman
Sorry to see you go.
The Fizz SIM card can be reused. So you can hang on to yours.
Transfers should normally take up to 2 hours to complete, sometimes done...
Hi Chinh
To sign up for Fizz mobile, please follow the instructions here: https://fizz.ca/en/how-it-works
Once you have your SIM card, go here: https://fizz...
