Answered question

Is the service down again? No Data/Internet but the phone shows Fizz LTE Full bars.

Iphone 6S, shows Fizz LTE Full bars... but no internet connection. Not able to run Speed Test, browse internet or send/receive message via apps. Is the service down again?

Roman Mikhailov
Roman Mikhailov

Roman Mikhailov

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irene
irene

irene

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@roman check this out
https://www.opensignal.com/reports/2018/02/canada/state-o...
Average speed
BELL 35M
Rogers 27M
Telus 44M

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irene
irene

irene

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I can receive call etc

Roman Mikhailov
Roman Mikhailov

Roman Mikhailov

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calls, sms, voicemail work. but not Internet (Data)

Roman Mikhailov
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Reboot Helped, but LTE speed test shows 37.3 mbs down 14.4 up. Kinda slow for LTE no?

Kevin Guitteaud
Kevin Guitteaud

Kevin Guitteaud

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I have no LTE for the past 48h and im unable to contact their crappy support. Reboot, plane mode, nothing reset network provider setting to default.....nothing helped

Maíra
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Maíra

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I'm two days without data.. the bars are full as well. I'm in Ottawa

There has not been any wide-spread issue today.
The problem might be with your phone. You should clear the cache, check to see if your APN parameters have changed as a result of yesterday outage, and reboot your phone. If all of this does not fix your problem, reach out to Fizz by chat for help. use the following link: https://fizz.ca/en/contact-us

Whizz
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Happy to hear it's working for you @Roman :)

Jay

Novel Dey
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Novel Dey

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When I active my cellular data, the LTE shows up but when I surf the internet, a message pops up saying I need to connect to wifi, I don't have network tried rebooting too. Nothing is working. Calls, Texting works but can't receive message for google or outlook 2 step verification codes. calling works.