Answered question
*****URGENT***
Hi
I want to cancel the Internet service change request done by mistake for my account # 7xxxxxx to begin next invoicing period.
I will keep my actual service with the promotional price.
Hi Karim,
If you proceeded to change your internet plan - you can easily cancel the change before your next renewal by clicking on "manage plan" -> "adjust plan"
Jay
Other answers
Contact the support by chat or filling a form.
To chat with the support, make sure that:
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Or from the panel My Profile -> Contact Form
Or you can send a message using facebook https://facebook.com/fizzca
The fastest way to reverse a mistake is to chat with Fizz immediately.
use this link to bring in the chat bubble: https://fizz.ca/en/contact-us
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