Answered question

Fizz just went crying to Mommy Videotron?

My phone just connected to Videotron instead of Fizz. Voice is working.. but not data.
Why did they not do this before??

They should just switch people over to Videotron in a case like this. Once the issue is fixed bring them back on Fizz and people will never notice the difference

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Mine went back and forth between V and Fizz a few more times. Then I turned Airplane mode on-off, and now it is on Fizz and 4G
Edit:
And back to Videotron with no data! After airplane mode, it conencts to Fizz, but does not stay for long.

Catherine E
Catherine E

Catherine E

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Is this Goodbye?
You unsubscribed from Fizz on April 2, 2019 .

Your last day as a Fizz member being April 28, 2019 .

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Wali Ahmed
Wali Ahmed

Wali Ahmed

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The reason why it showed you Videotron is that Fizz SIM card are programmed to connect to 302-500 which is the MCC-MNC for Videotron/Fizz as they share the same network. It just translate Videotron to Fizz on the carrier name setting on your SIM card.