Is it normal that the network is down again?

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Adriana L.
Adriana L. Posts: 2 ✭✭
in My Mobile
I have signed up for Fizz late last week. Already, I have lost connected calls every day I have used Fizz. It may be that the network coverage is not as in-depth as I was led to believe, but today, with the network connection outage, I am beginning to ask myself some questions... Is this atypical or baseline for Fizz?

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  • Rayl
    Rayl Posts: 122 ✭✭
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    They should more reliable, we get a good plan but too much down time.
  • Andrei U. #679
    Andrei U. #679 Posts: 349 ✭✭
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    Now they going to have to call Videotron techs again.Those guys they will laugh their asses for a while and fix the thing 10 hours later.
  • Leifuer
    Leifuer Posts: 498 ✭✭
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    Same here in Quebec city

    Fizzoutage is coming again!!! Watch out!!!
  • Christina Stempfel
    Christina Stempfel Posts: 2 ✭✭
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    I would say baseline - every month there’s a new issue - last month they apologized by offering ridiculous 250MB data. Don’t what it will be this time... in case you need to be on call for urgencies or if you need the phone for important business calls - you should probably change right away!
    Because since 3 months it’s been like that always having new issues to fix and meanwhile you’re waiting
  • Kovid
    Kovid Posts: 588 ✭✭
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    It is not normal and it is not acceptable.
  • Irene
    Irene Posts: 4,107 ✭✭
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    Be careful, it can became normal :(
  • Normster
    Normster Posts: 70 ✭✭
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    Ummmm, what to do what to do ?
    You think if I say sorry to Rogers they would take me back , lol ?
  • Irene
    Irene Posts: 4,107 ✭✭
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    Talk with the retention dept.
  • Irene
    Irene Posts: 4,107 ✭✭
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    They are up again, but for sure you already know.

    Can you please close the post clicking on the button Make this a best answer?

This discussion has been closed.

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